After-Hours Care Appointments

Privacy Statement

This Privacy Statement sets forth the information gathering, use, and dissemination practices of Avance Health System, Inc. (“AHS”) in connection with the World Wide Web site located at www.avancecare.com (the “Site”). This Privacy Statement addresses AHS’s practices regarding information collected only directly through or from the Site-it does not address or govern any information gathering, use, or dissemination practices related to information collected other than directly through or from the Site, including, without limitation, from or via telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media. AHS can be contacted through the “Contact us” section of the Web site at www.avancecare.com.

  1. Collection of Personal Information from Site Visitors

    AHS may collect or track (1) the e-mail addresses of visitors that communicate with AHS via e-mail, and (2) information knowingly provided by the visitor in online forms, registration forms, surveys, e-mail, and other online avenues (including, without limitation, demographic and personal profile data). AHS also may collect or track (3) the home server domain names, e-mail addresses, type of client computer, files downloaded, search engine used, operating system, and type of Web browser of visitors to the Site, and (4) aggregate and user-specific information regarding which pages Site visitors access.

    AHS may place Internet “cookies” on visitors’ hard drives. Internet cookies save data about individual visitors, such as the visitor’s name, password, user-name, shopping cart, screen preferences, and the pages of a site viewed by the visitor. When the visitor revisits the Site, AHS may recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available.

    AHS also may use Web bugs to gather, store, and track certain information related to your visit to and activity on the Site. A Web “bug” is a file object, which can be a graphic image such as a transparent one-pixel-by-one-pixel graphics file, which is placed on a Web page or in an e-mail message to monitor user activity. A Web bug can gather, for example, the IP address of your computer, the time the Web page was viewed, and the type of browser used.

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  2. Use of Personal Data Collected

    Personal data collected by AHS may be used by AHS for many reasons, for example, for editorial and feedback purposes, for marketing and promotional purposes, for a statistical analysis of users’ behavior, for product development, for content improvement, for fulfillment of a requested transaction or record keeping, or to customize the content and layout of the Site. Aggregate visitor data may be used for internal purposes, and individually identifying information, such as names, postal and e-mail addresses, phone numbers, and other personal information which visitors voluntarily provide to AHS may be added to AHS’s databases and used for future calls, mailings, and other communications regarding Site updates, new products and services, and upcoming events.

    AHS also may use Site visitor data to contact the Site visitors regarding account status and changes to the subscriber agreement, privacy statement, and any other policies or agreements relevant to Site visitors.

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  3. Disclosure of Personal Data to Third Parties

    Aggregate visitor data may be provided to marketing firms and other organizations providing marketing and/or marketing support services to AHS.

    Identifiable or non-identifiable data may be disclosed or distributed (1) to another party with which AHS enters or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase, or (2) to a third party (a) pursuant to a subpoena, court order, or other form of legal process, (b) in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or (c) if determined by AHS in its sole judgment that such disclosure or distribution is appropriate to protect the life, health, or property of AHS or any other person or entity. Identifiable and non-identifiable visitor information and data which visitors provide to AHS also may be provided to third parties that provide products, information, or services which AHS believes that visitors may be interested in directly or indirectly purchasing or obtaining.

    While AHS may undertake efforts to see that any third party to or with which AHS shares, rents, sells, or otherwise discloses personal data is under a contractual obligation to use the personal data solely for the purposes for which the data was disclosed, AHS is not responsible for their conduct, actions, omissions, or information handling or dissemination practices and AHS will not be liable therefor.

    This Site may contain links to other World Wide Web sites. AHS is not responsible for the privacy practices of such Web sites, advertisers, or third parties, or for the content of such sites or advertisements. It is possible that these links, themselves, may be used by third parties or others to collect personal or other information about Site visitors. It is solely the visitors’ obligation to review and understand the privacy practices and policies of these other Web sites and of these advertisers and third parties.

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  4. Security Measures

    AHS has implemented numerous security features designed to prevent the unauthorized release of or access to personal information. Please be advised, however, that the confidentiality of any communication or material transmitted to or from AHS via this Site or e-mail cannot be guaranteed. Accordingly, AHS is not responsible for the security of information transmitted via the Internet.

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  5. Opt-Out Right

    Except as necessary for AHS to provide the services, information, or products requested by a visitor, the visitor may opt out of having his or her personally identifiable information, which has been voluntarily provided to AHS through an online form, registration form, survey, or other similar mechanism, prospectively retained by AHS, used by AHS for secondary purposes, or disclosed by AHS to third parties by contacting AHS via telephone at (877) 239-3429. Once AHS has implemented the visitor’s request, AHS will prospectively cease retaining, using for secondary purposes, or disclosing to third parties the personally identifiable information identified by the visitor in his or her request, to the extent directed in the request. (This does not apply to collection of the type of Web browser of the visitor to the Site or to information provided or collected that does not meet the above description.)

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  6. Access to and Ability to Correct Personal Data

    Upon a visitor’s request via phone or through the Internet, AHS will provide to the visitor a summary of any personally identifiable information retained by AHS regarding the visitor, which information has been voluntarily provided to AHS through an online form, registration form, survey, or other similar mechanism. A visitor may modify, correct, change or update their personally identifiable information by contacting AHS through the “Contact us” section of the Web site at www.avancecare.com.

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  7. Right to Change Privacy Statement

    AHS may change this Privacy Statement at any time. Notice of any new or revised Privacy Statement, as well as the location of the new or revised statement, will be posted on the Site for at least 60 days after the change. It is the obligation of users visiting the Site before the change to learn of changes to the Privacy Statement since their last visit. Any change to this Privacy Statement shall be effective as to any visitor who has visited the Site before the change was made.

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This Privacy Statement is effective January 1, 2016.