Improved

Online Bill Pay

Avance Care is enhancing its billing department to continue providing our patients an exceptional experience.

Some of the improvements you will start seeing in January 2024 include:

New and improved statement design are easier read and identify specific charges, credits, and balances due. The new note section will alert you to important information.
Simplified bill pay platform offer Guest Pay (no registration needed)
QR codes on the statement will make it easier to navigate to the payment platform.
Set up your own payment plans. Our new online payment platform will allow you to set up payment plans online, without having to call Billing.
Pay by Text. This new feature will be added as soon as we have fully transitioned to the new system

Make a Payment Now

To make an online payment now, please look at your most recent statement. If your statement looks like the “old” format, click the “Pay Old Statement” button. If you have a new statement, click the “Pay New Statement” button. You will be linked to the correct online bill payment platform.

Image of old Avange Care Patient Statement

Old Statement

Pay Old Statement

New Statement

Pay New Statement

FAQs

We are introducing the new statements beginning in Jan. If you receive and are trying to pay a NEW statement, visit the bill pay platform.
New Bill Pay Platform
For invoices prior to Jan (the old design invoice) you will still need to use the Avance Bill Pay form.
Avance Care Bill Pay Form
If you currently have a payment plan in place, a member of our Billing Department will be contacting you to transfer your payment plan to the new platform.
The Bill Pay code is located on the new statement in the upper right hand corner. If you don't yet have your statement, you may call the Billing Department at 919-237-1337 Opt 1.

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