Visit Us
- Location:
- 6402 McCrimmon Parkway, Suite 100
Morrisville, NC 27560 - Phone:
- (919) 655 1000
- Fax:
- (919) 655 1001
- Map:
- Google Maps
Meet Our Staff | Facility Tour
Office Hours:
- Monday – Friday: 7:30AM to 7:00PM
- Saturday: 10:00AM to 4:00PM
- Sunday: 12:00PM to 4:00PM
Lunch Hour Monday - Friday: 1:30PM to 2:30PM
We are closed on New Year Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day. We close at 4pm on Christmas Eve and New Year's Eve.
Walk-in Hours for Sick Visits
No appointments necessary for these hours. We only see walk-in patients during these hours.
- Monday – Friday: Morning (7:30AM to 8:30AM) / Evening (6:00PM to 7:00PM)
- Saturday: All office hours - 50% of appointment slots kept open for walk-ins
- Sunday: All office hours are for walk-ins only. No appointments necessary.
If considering walk-in, please feel free to contact our front desk via LiveChat or call us to find out about current wait time.
Illness that are chronic in nature or that are more complex and don't require immediate attention are NOT APPROPRIATE for walk-in hours. We request that visits for the following concerns be scheduled during normal appointment hours: allergy testing, chronic abdominal pain, colic, behavior concerns, sleep issues, chronic constipation, school related problems, ADHD, chronic headache, follow up from a hospital stay, and medication management.
We do accommodate walk-ins during our regular scheduled appointment hours. Please contact our front desk via LiveChat or call us to find out appropriate time for walk-ins today.
In most cases, if requested before noon, we provide same day appointments.
Established Patient
If you are an existing patient, please click here to request an appointment.
New Patient
Before your first appointment, please arrange for previous medical records to sent to us if:
- You are taking any medications
- You have had any surgeries or major procedures done
- You are being followed by any other health-care providers
- You have seen a doctor for any reason within the last 5 years
- Immunization records are necessary for all patients younger than 25 years old, and preferred for all of our patients
A medical records request form can be downloaded here. You will need to fill out the form completely, sign the form and send it to your previous doctor before your records can be sent to us.
On the day of your first appointment, please arrive 20 minutes before your appointment. Bring your current insurance card and driver's license or picture identification. Be prepared to complete paperwork.
Please click here to get started.
Open Access Appointment Scheduling
Avance Care has adopted Open Access Scheduling. Open Access will allow us to schedule most appointments within 24 hours.
Open Access is a new patient scheduling concept that emphasizes doing “today's work today,” rather than scheduling appointments weeks or months in advance. Physician offices that have adopted Open Access scheduling now treat 50 percent of patients on the same day they call to make an appointment. The remaining patients are seen within five business days, usually by choice.
This means that you will no longer have to wait weeks for an appointment to be seen for problems such as:
- Sick/Urgent Visits
- Blood Pressure Checks/Diabetic Checks/Cholesterol Checks
- Annual Physicals/Gynecologic Exams/School Physicals
- Routine Follow-ups
Please note if you are ill and your physician is not able to see you, you can be seen by another provider at Avance Care.
With our Open Access scheduling system, we still ask that you:
- Arrive 20 minutes before your scheduled appointment time if you are a new patient and 10 minutes before your scheduled appointment if you are an established patient to allow time for registration.
- . Notify us if you cannot make your appointment, so we can schedule another patient who may need to be seen. A fee of $35 is charged for missed appointment that is not canceled more than 24 hours in advance.
Common Questions
How do I schedule a visit?
You may request an appointment the day before or in the early morning of the day you would like to be seen. For example, if your need appointment on Wednesday mornings, you can request appointment any time on Tuesday or early Wednesday to get an appointment.
How do I schedule an appointment on or six months from now?
You no longer need to schedule an appointment in advance. At the end of your doctor's visit, you will be given a card indicating the date you should call to arrange your next appointment. Simply request appointment on that date, and an appointment will be scheduled for you within 5 business days.
Will I be able to see my own doctor?
YES! Simply call the day before you want to come in. If your doctor is not available on a day when you need to be seen immediately, another provider can see you instead.
What if I just “walk in” and ask for an appointment?
A doctor will see you if you have an urgent medical problem and walk-in without an appointment during our dedicated walk-in hours. For other hours, we must, of course, give priority to patients who already have scheduled appointment. For this reason, we ask that you make an appointment to be seen that day or walk in during our dedicated walk-in hours for that day.
My doctor told me I need a procedure in the office. Do I just call that day for an appointment?
Because you and the doctor need to make special preparations before the procedure is performed, the appointment will always need to be scheduled more than two days in advance.